Frequently Asked Questions

Iranian Citizen Services (ICS) is an independent document consulting firm based in Irvine, California. We help Iranians in the United States and Canada navigate the process of obtaining, renewing, and managing Iranian government documents — including passports, national ID cards, birth certificates, powers of attorney, and civil registrations.

No. ICS is not a law firm and does not provide legal advice. We are document preparation consultants specializing in Iranian consular services. For legal matters — disputes, contracts, or legal interpretation — please consult a licensed attorney.

No. Our services are exclusively limited to Iranian government documents. We do not provide advice or assistance related to U.S. immigration, U.S. visas, green cards, U.S. citizenship, or U.S. government documents. For U.S. immigration matters, please consult a licensed U.S. immigration attorney.

We provide services in both English and Farsi (Persian). Our staff is fully bilingual and can assist clients who prefer to communicate in either language — or both.

No. ICS is an independent consulting firm. We are not affiliated with, endorsed by, or a representative of the Iranian government, the Iranian Interests Section in Washington, D.C., or Daftar.org. We assist clients in preparing documents for submission to those official bodies.

ICS offers specialized services including: Iranian passport renewal and new applications, National ID Card (Kart Melli) services, birth certificate renewal and registration, power of attorney drafting and authentication, marriage and divorce registration, document verification and legalization, Mikhak system registration, apostille and authentication guidance, and more. Visit our Services page for the full list.

Consulting fees vary depending on the complexity and type of service. We provide a clear, specific quote during your initial consultation — there are no surprises. Note that ICS consulting fees are always separate from any official government fees charged by the Iranian Interests Section.

No. Final decisions are made exclusively by the Iranian Interests Section (Daftar.org) and the Iranian government. ICS cannot guarantee approval. What we can guarantee is that your application will be prepared accurately, completely, and in accordance with current requirements — significantly reducing the chance of rejection due to errors or missing documents.

Contact us by phone, email, or through our website's contact form to schedule a consultation. We'll assess your situation, explain the process, and provide a clear action plan.

Iranian passport renewals are processed through the Mikhak system (mikhak.msrt.ir) and submitted to the Iranian Interests Section (Daftar.org) in Washington, D.C. ICS guides you through: Mikhak registration, document preparation (expired passport, birth certificate, national ID, photos, money order), and submission. Processing typically takes 4–12 weeks.

Typically required: your expired or expiring Iranian passport, birth certificate (Shenasnameh), national ID card (Kart Melli) if available, two Iranian-standard passport photos (3.5×4.5 cm), completed Mikhak application, relevant consular forms, and a money order for official fees. Requirements vary — ICS provides a personalized checklist based on your specific situation.

Yes. Children's passport renewals follow a similar process but require additional documentation including parent identification and, for children born outside Iran, their birth registration in Iran. ICS manages the complete process for children's passport applications.

A Vekalatnameh is a Power of Attorney that grants a designated person in Iran the authority to act on your behalf. You may need one for: selling or buying property in Iran, managing inheritance matters, representing you in court, managing bank accounts, registering marriages or divorces, and many other official transactions.

ICS drafts the POA in bilingual Farsi and English, then coordinates authentication through the Mikhak system and the Iranian Interests Section in Washington, D.C., which notarizes the document for use in Iran. The complete process typically takes 2–4 weeks.

A properly authenticated POA prepared by ICS and notarized through the Iranian Interests Section is generally valid for use in Iranian courts and official bodies. However, specific legal requirements vary by court and case type. ICS does not provide legal advice regarding your specific legal matter.

The Mikhak system is the Iranian government's mandatory online portal for all consular document applications submitted from abroad. It is required for passport renewal, national ID, birth certificate, marriage and divorce registration, military service documents, and more. All applications must be registered through Mikhak before submission to the Iranian Interests Section.

The Mikhak system is available at mikhak.msrt.ir. Creating an account requires your Iranian identification information. ICS provides complete Mikhak registration support — from account creation to application submission — in both English and Farsi.

The Mikhak portal is entirely in Farsi and can be technically challenging, especially for those with limited Farsi literacy. ICS provides complete Mikhak support including account creation, troubleshooting, and application submission. This is one of our most requested services.

No. ICS serves Iranians throughout the United States and Canada remotely via phone, video call, and email. In-person appointments are available at our Irvine, CA office for clients who prefer or are in Southern California.

Remote consultations are conducted by phone or video call (Zoom, WhatsApp, or your preferred platform) in English or Farsi. We review your documents, assess your needs, and create an action plan. Document submission materials can be exchanged securely by email or mail.

Yes. We serve Iranians throughout both the United States and Canada. Canadians follow the same consular process through the Iranian Interests Section in Washington, D.C. All services are available remotely for Canadian clients.